Terms of service.

Privacy Policy

1. Introduction

Northern Glow Technologies LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information, particularly concerning our SMS communications.

2. Information Collection

We may collect personal information, including but not limited to your name, phone number, and consent preferences, when you:

  • Opt-in to receive SMS messages from us.

  • Interact with our services or customer support.

3. Use of Personal Information

The personal information we collect is used to:

  • Send you SMS messages related to our products, services, promotions, or informational content, as per your consent.

  • Respond to your inquiries and provide customer support.

  • Improve our services and communications.

4. Consent for SMS Communications

By providing your phone number and opting in, you consent to receive SMS messages from us. Consent is obtained through:

  • Online forms with a clear opt-in checkbox (not pre-checked) stating: "By checking this box, you agree to receive SMS messages from Northern Glow Technologies LLC."

  • Verbal agreements documented in our systems.

  • Other methods where you explicitly agree to receive SMS communications.

We maintain records of your consent for compliance purposes.

5. Opt-Out Mechanism

You may opt out of receiving SMS messages at any time by:

  • Replying "STOP" to any SMS message received.

  • Contacting us directly at [Customer Support Contact Information].

Upon opting out, your number will be removed from our SMS distribution list promptly.

6. Information Sharing

We do not share, trade, or sell your personal information, including phone numbers and SMS consent, to third parties under any circumstances. However, we may share information with third-party service providers solely for the purpose of facilitating our communications with you, and these providers are contractually obligated to protect your information.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Effective Date: March 13, 2025

*Note: Ensure that your privacy policy is easily accessible on your website and that users must actively check an opt-in box to consent to receive SMS messages. Avoid using pre-checked boxes to comply with consent requirements.*

By implementing these terms and conditions, Northern Glow Technologies LLC will align with RingCentral's SMS/MMS content policies and TCR requirements, promoting transparency and trust with our customers.