Privacy Policy of Northern Glow Technologies LLC

Privacy Policy of Northern Glow Technologies LLC

Effective Date: March 13, 2025

1. Introduction

Northern Glow Technologies LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you use our services, in compliance with applicable laws and regulations, including the California Online Privacy Protection Act (CalOPPA) and the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and postal address.

  • Technical Data: IP address, browser type, operating system, and device information.

  • Usage Data: Pages visited, time spent on pages, and other analytical data.

3. How We Collect Information

We collect information through:

  • Direct Interactions: When you provide information by filling out forms or communicating with us.

  • Automated Technologies: Through cookies and similar tracking technologies as you interact with our website.

4. Use of Information

We use the collected information for the following purposes:

  • Service Delivery: To provide and maintain our services.

  • Personalization: To tailor user experience and content.

  • Communication: To send updates, newsletters, and marketing materials.

  • Analytics: To analyze usage patterns and improve our services.

5. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share information with third-party vendors who assist in our operations, provided they agree to keep this information confidential.

  • Legal Requirements: We may disclose information if required by law or to protect our rights.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: To request copies of your personal information.

  • Rectification: To request correction of inaccurate or incomplete data.

  • Erasure: To request deletion of your personal information under certain conditions.

  • Objection: To object to processing your personal data under certain conditions.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Northern Glow Technologies LLC

PO Box 105, Copper City, MI 49917

Sales@northernglowtech.com

(906)299-0905

11. Compliance with RingCentral's The Campaign Registry (TCR) Requirements

As part of our commitment to regulatory compliance and to ensure the integrity of our communication services, Northern Glow Technologies LLC adheres to RingCentral's The Campaign Registry (TCR) requirements for business SMS messaging. These requirements are designed to promote transparency and reduce unwanted messaging.

11.1 Business SMS Registration

We have registered our business with The Campaign Registry (TCR) as mandated by mobile carriers. This registration includes providing our Employer Identification Number (EIN), details about our services, use cases for text communications, examples of the text messages we send, and information on how we obtain consent to send text messages.

11.2 User Consent

We obtain explicit consent from individuals before sending them text messages. This consent may be collected through various methods, including verbal agreements, email confirmations, or online forms. We maintain records of such consents to ensure compliance with TCR requirements.

11.3 Opt-Out Mechanism

All our text communications include clear instructions on how recipients can opt out of receiving future messages. We promptly honor all opt-out requests in compliance with TCR guidelines.

11.4 Message Content Compliance

We adhere to RingCentral's SMS/MMS content policies, ensuring that all messages are appropriate and compliant with regulatory standards. citeturn0search3

11.5 Assignment of Phone Numbers

We assign specific phone numbers to registered SMS campaigns as part of our compliance with TCR regulations. This practice helps in monitoring and managing our messaging activities effectively.

11.6 Monitoring and Compliance

We regularly review our SMS practices to ensure ongoing compliance with TCR and RingCentral's requirements. This includes keeping our contact lists updated and managing consent efficiently.

This Privacy Policy is designed to comply with relevant privacy laws and regulations, including CalOPPA and GDPR, ensuring transparency and protection of your personal information.